Our Customer Rules outline the policies, requirements, and responsibilities that ensure safe, reliable water and sewer service for all customers. This document covers everything from service connections and applications to billing, rates, and maintenance standards. It also explains what is expected of both the district and our customers, including proper system use, payment responsibilities, and compliance with health and safety regulations.

Whether you are starting new service, planning construction, or maintaining an existing connection, these rules are designed to help you understand how our system operates and what is required to keep it running efficiently for the entire community.